Safeguarding Duty of Care



In recent decades, humanitarian organizations find themselves  operating in or near conflict zones. This puts our aid workers in close proximity to violence, resulting in them facing greater challenges and risks. These risks have grown exponentially with the loss of perception of the neutrality of humanitarian organizations that we currently see happening across the globe.

Therefore, in 2011, Europe’s New Training Initiative was created as a unique capacity building program whose  main focus was on the preparation and training of civilians that are either going to, or already working in, crisis management missions worldwide. The idea was that this would result in high quality trainings as European training institutes could share their expertise among one another.

While ENTRi was mainly used for EU, UN, OSCE, and AU missions, PMO Security Risk Management believes its purpose and the standards it created from its pooled expertise has its applications in safety and security for humanitarian organizations.  We have therefore created an advanced Hostile Environment Awareness Training to prepare staff for the various environments they can expect to encounter on their missions for their organization. Wherever they go…


The purpose of HEAT is to create awareness of how to respond to scenarios you are likely to encounter while working in a hostile or hazardous environment. HEAT has a large “field component,” where participants have the opportunity to practice what was taught during the theoretical part of the training. 

Each course is interactive and requires a participatory approach. We combine theory with group work, audio-visual methods, exercises, and simulations. 

Course Modules:
First Aid (Stop the Bleeding) – Contextual and Cultural Awareness – Conflict and Terrorism – Civil Unrest – International Humanitarian Law and the humanitarian principles – Residence Safety: Burglary, Fire, Armed Attack – Driving & Transport Safety: Driving in Hazardous Environments, Checkpoints, Ambush, Road Travel Planning, Movement Procedures – Dealing with Armed State and Non-State Actors – Travel & Personal Planning – Abduction & Coping with Capture – Communication and Negotiation – Communication Skills – Mines & Explosives (UXO) – Sexual Assault – Stress Management

After HEAT, the participants will have:Significantly improved safety and security awareness – Awareness regarding the importance of distinction and the humanitarian principles- Awareness of how to deal with being in captivity – Basic knowledge of using various sorts of communication and navigation tools – Increased awareness of driving safety and how to drive safely – Increased awareness of dealing with armed actors – Increased awareness of how to cope when under fire – How to avoid and how to manage if confronted with mines, UXOs, and improvised explosive devices – Basic knowledge of essential first aid.**

Additional Information:
**Please be aware that we do not offer full first aid certification as part of our training. Our medical session focuses on the essential life-saving skills relevant to situations you may experience in the field.


Upcoming Courses 2022:

12/09 – 16/09 Greece

Course Information:

Duration: 5 days

Course Structure:
Two-day theory followed by three full practical days.

Language: English

More info?
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